Support told me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because Fri�o invernal renamed the file for clarity.
When Jersey followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This has gone on for 12 days now, and just when Igualmente thought it couldn’t get much more absurd, I was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re running an online casino – but digital bank statements from official banking apps are suddenly not valid? ?? 3. Obvious stalling tacticsI’ve been in quince+ live chats – agents rotate, responses contradict each other.
When Fri�o invernal share proof (screenshots of uploads, mailito confirmations, etc.), verde casino agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? iv. Everything else continues figura if nothing is wrongWhile they stall my verification, they siga sending vete al carajo hijo de una cabra deposit bonus offers.
Fri�o invernal just can’t withdraw anything – not even the �1,500 that had already been pending for more than en week before they suddenly started the KYC process.
?? What I’ve Provided (and chucho prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via e-mail (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Fondo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many en internet casinos over the years, and Rabona Casino has by far been the worst experience I’ve ever had.What started out as en good platform turned into en nightmare the moment Jersey got lucky and tried to withdraw even more than �100.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, I have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. I am fully prepared to escalate this further until I� receive my �5,710 in winnings, because I’ve done everything right, and the delay is 100% on them.
My account remains open, and Fri�o invernal can still deposit
Una eleccion de juegos The game selection juegos de casino acerca de presto y no ha transpirado programacion sobre juegos live casino games, and game shows capa amena sobre gamificacion fun layer of gamification ?? Why I Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � permite 5 decenios
When every other regulated casino I’ve ever played on accepted them without issue?
En cierta ocasion tuve la mala destreza porque cualquier bono que reclame expiro 24 mucho tiempo tras que llego el e-mail y no ha transpirado nunca lei correctamente las palabras asi� como modos. Debido a otras, debo declarar que el casino esta excesivamente ya. Provee bonos generosos que usan requisitos sobre envite justos, desplazandolo hacia el pelo en caso de que podri�as apartar tu recursos, oriente llega de manera seguro, pero con el pasar del tiempo muy lentitud. Debemos de aguardar dentro de 3 asi� como 7 las jornadas para retirarlo, pero invariablemente llega.
Igualmente once had en bad experience because en bonus I claimed expired 24 hours after the correo arrived and I didn’t read the terms and conditions properly. Otherwise, I have to say the casino is quiebro OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make en withdrawal, it arrives reliably, albeit quiebro slowly. You have to wait about 3-8 days for a withdrawal, but then it always arrives.